Technical Writer

Join Our Team as a Technical Writer at NEXTWe are excited to announce an opening for a talented Technical Writer to join our dynamic team at NEXT. In this crucial role, you will be responsible for creating clear and concise documentation for our products and services, ensuring that our users have the information they need to succeed.

Role OverviewThe Technical Writer will collaborate with cross-functional teams, including product managers, developers, and quality assurance specialists, to gather information and produce high-quality documentation. You should have strong writing skills, excellent attention to detail, and a talent for explaining complex concepts in an accessible manner.

Key Responsibilities

• Produce user manuals, online help, and other technical documentation for our products and services.
• Work closely with product teams to understand features and functionalities and translate them into clear documentation.
• Conduct interviews and gather information from subject matter experts to ensure accuracy and completeness.
• Utilize appropriate documentation tools and platforms to create, manage, and publish content.
• Ensure that documentation adheres to company standards for style, format, and branding.
• Review and revise documentation based on feedback from users and team members.
• Maintain a library of documentation and keep it up-to-date with product changes and enhancements.
• Contribute to the continuous improvement of documentation processes and tools.
• Assist in the development of training materials and presentations as needed.
• Stay informed about industry trends and best practices in technical writing and documentation.

Requirements

• Bachelor's degree in English, Technical Communication, Computer Science, or a related field.
• 2+ years of experience in technical writing or a similar role.
• Strong writing, editing, and proofreading skills with a keen attention to detail.
• Ability to simplify complex technical information for a diverse audience.
• Familiarity with documentation tools (e.g., MadCap Flare, Adobe FrameMaker, or similar) and content management systems.
• Knowledge of software development processes and technologies is a plus.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong organizational skills and attention to detail.
• A portfolio demonstrating relevant writing samples is preferred.

Benefits and Perks

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company matching contributions.
• Generous paid time off, including vacation and personal days.
• Opportunities for professional development and ongoing training.
• A collaborative work environment that encourages creativity and innovation.

Our Culture at NEXTAt NEXT, we believe in the power of clear communication and documentation. As a Technical Writer, you will play a key role in ensuring that our users understand our products and services. We are committed to fostering a diverse and inclusive workplace where every employee feels valued and empowered.If you are passionate about writing and have a knack for explaining complex concepts, we invite you to apply and join our team at NEXT.

Why You Should Join NEXTJoining NEXT means becoming part of an innovative organization that values your contributions and supports your career aspirations. We provide you with the tools and resources necessary to excel in your role as a Technical Writer.

Equal Opportunity Employment StatementNEXT is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life to apply and join our team.